Privacy policy

1. Who we are

In short: MiBoraTech is an AI products company in Chandigarh, India. This policy covers our website and your emails to us. Our products and the systems we build for clients have their own policies.

This website, miboratech.com, is operated by MiBoraTech (“MiBoraTech”, “we”, “us”, “our”), with its place of business in Chandigarh, India. For the purposes of the Digital Personal Data Protection Act, 2023 (the “DPDP Act”), we are the Data Fiduciary for the personal data described in this policy.

This policy does not cover:

• Our products. LekhaJokha has its own privacy policy at lekhajokha.ai/privacy, which applies when you use it.
• Systems we build for clients. When we build or run an AI system for a business, that business decides how its users’ data is used and its own privacy policy applies. We handle that data only on its instructions, under a written agreement.

2. What we collect

In short: what you choose to send us by email, and the basic technical data any website receives when you visit. This website has no sign-up, no forms and no payments.

We do not ask for sensitive personal data such as financial account details, health information or government ID numbers through this website. Please don’t send them by email unless we have agreed a safer way to share them. We do not buy personal data, and we do not combine what you send us with data from other sources to build a profile of you.

3. Why we use it

In short: to answer you, to work with you, and to keep the website running and safe. Never to advertise to you.

We use personal data only for the purposes listed in clause 2. When you email us, you share your details voluntarily so that we can respond, and we use them for that purpose. We process client and billing details to perform our agreement with you and to comply with Indian law, including tax and accounting laws. We process technical data to provide and protect the website.

We do not sell or rent personal data, we do not use it for advertising, and we do not send marketing email unless you have asked to hear from us. You can ask us to stop at any time.

4. Cookies and tracking

In short: no advertising or tracking cookies, and no analytics that follow you around the web.

This website does not set cookies of its own and does not use advertising cookies, tracking pixels or third-party analytics that track you across websites. Our hosting and security provider, Cloudflare, may set a strictly necessary cookie to protect the website against bots and abuse; it is not used to identify you or to advertise to you.

5. Who else handles it

In short: two service providers who help us run the website and our email, and authorities only when the law requires it.

These providers process data on our behalf and under their own security and privacy commitments. Some of them may process data outside India, as permitted under Indian law. We may also disclose personal data where we are required to by law, court order or a lawful request from a government authority, or where it is necessary to protect the rights, safety or property of MiBoraTech or others.

6. How long we keep it

In short: only as long as we need it, then it is deleted.

• Emails and enquiries: for as long as the conversation or our work together continues, and then for a reasonable period in case you write again. If you ask us to delete them, we will, unless the law requires us to keep them.
• Client and billing records: for as long as Indian tax, accounting and company laws require us to keep them.
• Technical data: kept by our hosting provider for a short period for security and troubleshooting, under its own retention practices.

7. How we protect it

We use reasonable security safeguards to protect personal data, including encrypted connections (HTTPS) to this website and access to accounts limited to the people who need it. No system is perfectly secure. If a personal data breach affects you, we will inform you and the Data Protection Board of India as the DPDP Act requires.

8. Your rights

In short: you can ask what we hold about you, have it corrected or deleted, and complain if something is wrong. Just email us.

Under the DPDP Act you have the right to:

• Access: ask for a summary of the personal data we hold about you and how we use it, and who we have shared it with.
• Correction and erasure: ask us to correct, complete or update your data, or to delete data we no longer need.
• Withdraw consent: where we rely on your consent, withdraw it at any time. This does not affect what we did before you withdrew it.
• Grievance redressal: complain to us about how we have handled your data (clause 10).
• Nominate: name another person to exercise these rights on your behalf in the event of your death or incapacity.

To use any of these rights, email info@miboratech.com from the address you wrote to us from, or tell us how to confirm the request is yours. We aim to respond within 30 days.

9. Children

This website is meant for adults and businesses. We do not knowingly collect personal data from anyone under 18. If you believe a child has sent us personal data, please contact us and we will delete it.

10. Grievance Officer

If you have a concern or complaint about how we handle personal data, please write to our Grievance Officer. We will acknowledge your complaint and aim to resolve it within 30 days.

If you are not satisfied with our response, you may complain to the Data Protection Board of India.

11. Changes to this policy

We will update this policy when what we do with personal data changes, for example if we add a contact form or analytics to this website. The effective date at the top of the page shows when it last changed. If a change is significant, we will say so clearly on this page.

12. How to reach us

For any question about this policy or your personal data, email info@miboratech.com. This policy is governed by the laws of India.